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Certificate of Completion
#37444
An introduction to the various general office and administrative support jobs. Training and skill building in filing systems and procedures, proofreading, telephone techniques, faxing, emailing, electronic calendaring of events, appointments and meetings, memos, and business letters. Essential topics include word processing, spreadsheets, database management, and presentation software. Â
Program Learning Outcomes
- Students will be prepared to enter into entry level administrative assistant and general office jobs.
- Students will be employed or actively seeking employment in the field or a related field.
- Students will demonstrate job readiness skills.
Review Student Learning Outcomes (SLOs) for this program.
Required Courses
- Counter and Rental Clerks
Counter and Rental Clerks
SOC Career Code: 41-2021.00Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
Typical Hourly Salary$17.28The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$40,791.25Annual Job Openings9,220Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Supervisors of Office and Administrative Support Workers
Supervisors of Office and Administrative Support Workers
SOC Career Code: 43-1011.00Directly supervise and coordinate the activities of clerical and administrative support workers.
Typical Hourly Salary$28.02The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$70,944.89Annual Job Openings17,543Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Billing and Posting Clerks
Billing and Posting Clerks
SOC Career Code: 43-3021.00Compile, compute, and record billing, accounting, statistical, and other numerical data for billing purposes. Prepare billing invoices for services rendered or for delivery or shipment of goods.
Typical Hourly Salary$20.74The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$50,027.12Annual Job Openings5,969Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Bookkeeping, Accounting, and Auditing Clerks
Bookkeeping, Accounting, and Auditing Clerks
SOC Career Code: 43-3031.00Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
Typical Hourly Salary$21.34The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$53,654.79Annual Job Openings22,777Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Payroll and Timekeeping Clerks
Payroll and Timekeeping Clerks
SOC Career Code: 43-3051.00Compile and record employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions, or prepare paychecks.
Typical Hourly Salary$23.35The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$59,895.07Annual Job Openings2,499Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Procurement Clerks
Procurement Clerks
SOC Career Code: 43-3061.00Compile information and records to draw up purchase orders for procurement of materials and services.
Typical Hourly Salary$21.31The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$50,689.60Annual Job Openings668Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Correspondence Clerks
Correspondence Clerks
SOC Career Code: 43-4021.00Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
Typical Hourly Salary$19.12The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$46,214.44Annual Job Openings42Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Court and Municipal Clerks
Court and Municipal Clerks
SOC Career Code: 43-4031.00Perform clerical duties for courts of law, municipalities, or governmental licensing agencies and bureaus. May prepare docket of cases to be called; secure information for judges and court; prepare draft agendas or bylaws for town or city council; answer official correspondence; keep fiscal records and accounts; issue licenses or permits; and record data, administer tests, or collect fees.
Typical Hourly Salary$23.76The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$58,772.09Annual Job Openings1,751Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Customer Service Representatives
Customer Service Representatives
SOC Career Code: 43-4051.00Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
Typical Hourly Salary$18.15The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$45,730.24Annual Job Openings30,106Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - File Clerks
File Clerks
SOC Career Code: 43-4071.00File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
Typical Hourly Salary$16.90The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$43,137.63Annual Job Openings1,437Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - New Accounts Clerks
New Accounts Clerks
SOC Career Code: 43-4141.00Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.
Typical Hourly Salary$21.31The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$49,067.20Annual Job Openings174Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Order Clerks
Order Clerks
SOC Career Code: 43-4151.00Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
Typical Hourly Salary$17.29The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$43,040.79Annual Job Openings1,929Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Receptionists and Information Clerks
Receptionists and Information Clerks
SOC Career Code: 43-4171.00Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Typical Hourly Salary$17.05The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$39,065.73Annual Job Openings13,393Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Postal Service Clerks
Postal Service Clerks
SOC Career Code: 43-5051.00Perform any combination of tasks in a United States Postal Service (USPS) post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage. Includes postal service clerks employed by USPS contractors.
Typical Hourly Salary$26.18The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$61,609.60Annual Job Openings588Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Postal Service Mail Carriers
Postal Service Mail Carriers
SOC Career Code: 43-5052.00Sort and deliver mail for the United States Postal Service (USPS). Deliver mail on established route by vehicle or on foot. Includes postal service mail carriers employed by USPS contractors.
Typical Hourly Salary$22.49The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$60,539.00Annual Job Openings2,599Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Postal Service Mail Sorters, Processors, and Processing Machine Operators
Postal Service Mail Sorters, Processors, and Processing Machine Operators
SOC Career Code: 43-5053.00Prepare incoming and outgoing mail for distribution for the United States Postal Service (USPS). Examine, sort, and route mail. Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery. Keep records of shipments, pouches, and sacks, and perform other duties related to mail handling within the postal service. Includes postal service mail sorters and processors employed by USPS contractors.
Typical Hourly Salary$21.44The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$54,787.20Annual Job Openings1,091Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Production, Planning, and Expediting Clerks
Production, Planning, and Expediting Clerks
SOC Career Code: 43-5061.00Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, costs, and production problems.
Typical Hourly Salary$22.75The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$60,000.26Annual Job Openings6,810Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Shipping, Receiving, and Inventory Clerks
Shipping, Receiving, and Inventory Clerks
SOC Career Code: 43-5071.00Verify and maintain records on incoming and outgoing shipments involving inventory. Duties include verifying and recording incoming merchandise or material and arranging for the transportation of products. May prepare items for shipment.
Typical Hourly Salary$17.93The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$42,362.07Annual Job Openings11,014Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Recordkeeping Weighers, Measurers, Checkers, and Samplers
Recordkeeping Weighers, Measurers, Checkers, and Samplers
SOC Career Code: 43-5111.00Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature. Includes workers who collect and keep record of samples of products or materials.
Typical Hourly Salary$17.98The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$44,786.85Annual Job Openings1,452Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Executive Secretaries and Executive Administrative Assistants
Executive Secretaries and Executive Administrative Assistants
SOC Career Code: 43-6011.00Provide high-level administrative support by conducting research, preparing statistical reports, and handling information requests, as well as performing routine administrative functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
Typical Hourly Salary$31.45The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$80,668.83Annual Job Openings6,584Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Secretaries and Administrative Assistants
Secretaries and Administrative Assistants
SOC Career Code: 43-6014.00Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
Typical Hourly Salary$20.39The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$49,717.46Annual Job Openings23,284Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Data Entry Keyers
Data Entry Keyers
SOC Career Code: 43-9021.00Operate data entry device, such as keyboard or photo composing perforator. Duties may include verifying data and preparing materials for printing.
Typical Hourly Salary$18.01The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$45,857.87Annual Job Openings2,204Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Word Processors and Typists
Word Processors and Typists
SOC Career Code: 43-9022.00Use word processor, computer, or typewriter to type letters, reports, forms, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.
Typical Hourly Salary$19.95The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$52,409.33Annual Job Openings1,273Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Insurance Clerks
Insurance Clerks
SOC Career Code: 43-9041.00Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
Typical Hourly Salary$18.47The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$47,469.52Annual Job Openings2,632Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Mail Clerks and Mail Machine Operators
Mail Clerks and Mail Machine Operators
SOC Career Code: 43-9051.00Prepare incoming and outgoing mail for distribution. Time-stamp, open, read, sort, and route incoming mail; and address, seal, stamp, fold, stuff, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms.
Typical Hourly Salary$17.79The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$41,342.95Annual Job Openings783Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Office Clerks
Office Clerks
SOC Career Code: 43-9061.00Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.
Typical Hourly Salary$18.06The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$46,038.30Annual Job Openings40,072Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Office Machine Operators
Office Machine Operators
SOC Career Code: 43-9071.00Operate one or more of a variety of office machines, such as photocopying, photographic, and duplicating machines, or other office machines.
Typical Hourly Salary$18.25The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$45,510.40Annual Job Openings331Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages - Stockers and Order Fillers
Stockers and Order Fillers
SOC Career Code: 53-7065.00Receive, store, and issue merchandise, materials, equipment, and other items from stockroom, warehouse, or storage yard to fill shelves, racks, tables, or customers' orders. May operate power equipment to fill orders. May mark prices on merchandise and set up sales displays.
Typical Hourly Salary$17.43The figure above is based off a percentile of 25 percent.
All job data and figures based on a 100 mile radius from Mt. SACTop Entry-Level EducationChart Legend- Doctoral Degree Or More
- Master's Degree
- Bachelor's Degree
- Associate's Degree
- Some College
- Certificate
- High School Diploma Or Less
Median Salary Earnings$38,801.54Annual Job Openings53,029Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC
Historical Wages
- Counter and Rental Clerks
