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1.  Have students form small groups of 3-5.
2.  Students choose a recorder--the person who will write down their list of questions.
3.  The groups work together to come up with a list of questions they have about the class. I generally ask for 7 questions.
4.  Once the groups have a list of 7 questions, they send a representative up to show the instructor that they've completed their list and to get copies of the syllabus for their group.
5.  With their recorder reading their questions back to them, the group works together to find the answers to their questions.  (Having the recorder write down the answers is optional; I generally do not require this, but faculty in very large classes might want to do so.)
6.  If there are questions that are not answered or that are not answered clearly enough, students are asked to note them.
7.  Once all of the groups are finished, the class is re-convened to a whole-class setting, and students ask their questions of the instructor, who clarifies them for the whole class.
8.  An optional follow-up would be for the instructor to take up the original questions and use them to create a mock quiz on the syllabus for the next day to insure that students processed the key points.  (While we are often exasperated when students do not know all of our rules and expectations, it is useful to remember that they are usually taking multiple courses, each with its own set of guidelines, policies, and expectations.)

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