Frequently Asked Questions (FAQs)

• • When does EOPS start accepting applications?
    The EOPS program opens yearly to new applicants in the month of May for the fall semester.
  • I am an AB 540 student, am I eligible to apply for EOPS?
    Yes, AB 540 students are eligible to apply for EOPS.
  • What happens if I drop a class, am I still enrolled in EOPS?
    Yes, you are still enrolled in EOPS. However, if you are considering dropping a course, then we highly encourage you to speak with your EOPS counselor first.
  • What happens if I miss a contact?
    If you miss a contact, then your services for the following semester will be reduced (i.e. book service).
  • Do I have to see the same counselor?
    No, you have the option of choosing which ever counselor you would like for your counseling appointment(s).
  • Can I cancel my appointment?
    Yes, you can cancel your appointment with 24 hours advance notice.
  • What happens if I miss my appointment?
    If you miss an appointment without canceling with 24 hours advance notice, then you will only be eligible for scheduling same-day appointments for the rest of the semester. Same-day appointments require you to schedule an appointment and meet with a counselor on the same day. Please note: same-day appointments are based on counselor availability.
  • What happens if I am late for an appointment?
    We do have an on-time policy for appointments. If a student is late, then he/she will only be eligible for same-day appointments for the rest of the semester. 
  • How early can I check-in for my appointment?
    You can check-in for your appointment up to 30 minutes before your scheduled appointment time.