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Meet our Staff

Curious who your tutors and staff are? Get to know our TERC team by looking at some photos and reading “about me” blurbs!

Support Team

  • Madisen Novelo
    Coordinator
    Phone: (909) 274-4261
    Email: mhaines6@mtsac.edu
    Building: 26D-3411

    Madisen Novelo (she/her/hers) is the Coordinator of the Tech Ed Resource Center (TERC) at Mt. San Antonio College, where she also teaches Medical Terminology and Phlebotomy. She is a Doctor of Public Health (DrPH) candidate in Leadership and Management at Claremont Graduate University and holds a Master of Science in Health Care Informatics from the University of San Diego and a Bachelor of Science in Biology from Waldorf University. She is passionate about supporting student success by connecting technology and healthcare to real-world learning experiences. Her research focuses on breast cancer survivorship and health and wellness coaching. Outside of work, Madisen enjoys trying new foods, reading books, and spending time with her family.

  • Cody Acevedo
    Supervisor
    Phone: (909) 274-5587
    Email: cacevedo27@mtsac.edu
    Building: 26D-3411

    Cody is a California State University, Fullerton alum who is now an adjunct English professor. He’s been helping students in many capacities for almost 8 years now as he was a tutor, and now a supervisor at the TERC. Even though he is an English major, he hopes to continue expanding his knowledge in the Tech and Health fields. During his free time, he loves spending time with his family (wife, son, and dog [penelope]).  Like most English professors and majors, during his downtime, he enjoys reading, and some of his favorite genres include science fiction, horror, and fantasy. He enjoys watching horror films, playing video games, and listening/playing music. Cody hopes to continue to exist as a human being in the universe.

  • Stephanie Hernandez
    Supervisor
    Phone: (909) 274-5587
    Email: stephanie.hernandez@mtsac.edu
    Building: 26D-3411

    Stephanie is an Adjunct Faculty Supervisor at the Tech Ed Resource Center (TERC). She earned her bachelor's degree in Animal Science from Cal Poly Pomona before spending five years working in K–12 education while completing her Speech-Language Pathology post-baccalaureate coursework at Cal State LA. Through her experience in K–12 education, Stephanie discovered a passion for supporting students. She is committed to encouraging students to take advantage of the many resources available to them and to fostering a culture where seeking help is viewed as a strength rather than a stigma. Outside of work, Stephanie enjoys spending time with her husband, son, and Italian Greyhound, Fig. In her free time, she loves walking, reading, traveling, creative hobbies such as watercolor painting, calligraphy, and digital art, and just enjoying life.

Front Desk

  • Shejal
    Front Desk Staff

    Shejal is the front desk greeter and check-in assistant at the TERC. She is currently majoring in Business Administration and previously earned an associate’s degree as an Administrative Assistant in 2019. After facing challenges in finding a job, she decided to return to Mt. San Antonio College to transfer and pursue her bachelor’s degree in Business Administration. Shejal has attended Mt. SAC throughout her entire college journey, so she is very familiar with the campus and its resources. Her goal is to transfer to a strong university and eventually work for the government. If you have any questions, feel free to stop by—she’s always happy to help and will do her best to find answers, even with new campus changes. Don’t be shy to ask questions—she doesn't bite! Welcome to TERC!

  • Susanna
    Front Desk Staff

    Susanna is currently working on completing her prerequisites with the goal of entering a Radiologic Technology/Ultrasound program. She’s drawn to the field because it offers the opportunity to make a positive impact while also supporting a healthy work-life balance. In her free time she enjoys sound baths and anything that helps bring her peace and balance - it;s how she recharges and stays grounded.

  • Umme
    Front Desk Staff

    My name is Umme, and my majors are in commercial flight and flight dispatch. I love planes and everything about the solar system. Fun fact about me: right after high school, I went to culinary school with a focus on baking and pastry. I am a certified journey baker. I’m currently working at the TERC front desk :) and I love it here. I also work as a phlebotomist sometimes because I work per diem, and I really enjoy that job too.

  • Brianna
    Front Desk Staff

    Hi! My name is Brianna Murakami and I am your front desk, check-in assistant. I am currently majoring in child development but originally was majoring in Admin. Of Justice to go into forensic science. I am a part time student and when I’m not at school, I am at home with my two little ones (:

TERC Tutors

  • Andre
    Architecture Tutor

    Hi, I'm Andre, and I'm the architecture tutor here at the TERC. I'm a second year here at Mt.Sac and I'm in the architecture program. I'm from the Bay Area and Intern at an architecture firm in Berkeley. My goal is to eventually transfer to Cal Poly Pomona or Berkeley and get my architecture license. Feel free to reach out if you have any questions about the field or general questions.

  • Rubi
    Aeronautics Tutor

    Aero tutor

  • Rose
    Addiction Counseling Tutor

    Rose is the tutor for the addiction counseling program here at Mt. SAC. Her major is addiction counseling, but she plans to transfer to CSUF to pursue her Bachelor's in social work with a minor in addiction counseling. She aspires to be a successful drug and alcohol counselor and to broaden her scope in the field of social work. She loves karaoke and playing with animals, and does a mean Shakira impression.

  • Mal
    Fire Tech/EMT Tutor

    Mal graduated Mt. Sac class of 2025 with an AS degree in Fire Technology. She is now a full-time student at Cal State Long Beach, majoring in Health Care Administration with a minor in Emergency Management. Mal’s end goal is to become a Firefighter Paramedic, preferably with the LA County Fire Department; however she believes the best department is the one that hires you first. She is here to help with anything Fire and EMT related, so don't be scared to ask for help - that's what she is here for!

  • Jacob
    Manufacturing Tutor

    Jacob is the tutor for Manufacturing and Welding Math at the Tech Ed Resource Center(TERC). He has been interested in these fields for over 9 years. He started off by holding a flashlight while his cousin worked on his car, and then found himself taking apart his toys to figure out how they worked. After 5 years in high school, he took a drafting class and 3D design, and at the same time volunteered for the school's robotics team. Jacob also loves being able to help people along the way in their academic journey.

  • Andrew
    Nursing Tutor

    Andrew is a current nursing student at Mt. SAC who is looking to help fellow nursing students with their studies, as it can feel overwhelming. He was a CNA at a skilled nursing facility for about a year and a half before starting RN school. He has 4 dogs (yes, it's chaotic most of the time), LOVES photography (both 35 mm film and digital formats), and also enjoys his fair share of video games. Feel free to ask anything nursing-related; he’s always here to help!

     
  • Alex
    Computer Science (CSCI) Tutor 

    Alex tutors CSCI at the Tech Ed Resource Center(TERC). Her goal is to get a bachelor's in Computer Science. She currently has an AS degree in computer programming from Mt SAC, and is transferring to CPP in Fall 2026. Alex has taken most CSCI classes at Mt. Sac, and will do her best to assist you with any questions about them. Some of her hobbies include trying out different automation games and doing various arts and crafts like sculpting, jewelry making, and painting. She loves coffee and cats. She also really loves coding, so she is looking forward to tutoring you.

  • Steven
    Electronics/CNET Tutor

    Steven tutors Electronics, Computer Networking, and Basic Programming. He is a Mt. SAC student majoring in Computer and Networking Technology (CNET), Electronics Technology - Levels 1 & 2, and C++ Programming. His goal is to bring robots to life! (10% to completion)

  • Mohsina
    Writing Support Tutor for Tech & Health Majors

    Mohsina is currently working on her Master’s of English at California State University, Fullerton. She can help tutor you in any writing under the Tech and Health field. She aims towards becoming a Professor of English and Composition in the future. She would love to one day teach at a school on the East Coast.


  • Ronnie
    Respiratory Therapy Tutor

    Ronnie is the Respiratory tutor. He’s always wanted to work in healthcare to be a part of people’s healing process and to be there for patients during difficult times. A friend introduced him to respiratory therapy a few years ago, and he’s completely fallen in love with all that they do. His interests include astrology (A 7th house Aquarius stellium with a Scorpio moon), reading, and writing. He is beyond excited to meet the fellow Respiratory Therapist peers and to build new connections at the TERC.

  • Joss
    Aeronautics Tutor

    Joss is an Aeronautics tutor at the Tech Ed Resource Center (TERC), specializing in commercial flight, large aircraft systems, and flight dispatch. He is currently pursuing a Bachelor’s degree in Aviation Management through the SIU program hosted at Mt. SAC and is an active member of the Mt. SAC flight team. Joss aspires to become an airport manager within the Southern California region. If you have any questions or need assistance, he is always happy to lend a hand! 

  • Justin
    Aeronautics Tutor

    Justin is one of the Aero tutors at the Tech Ed Resource Center(TERC). He is a Commercial Flight major with his private Pilot License and Instrumental Rating. He completed his PPL in Compton, CA and his Instrument Rating in Hawthorn, CA. Apart from tutoring, he was previously an Ambassador for the aeronautics department. Currently he works for STEMPilot, a flight simulator company that sells simulators and curriculums to elementary, middle, and high schools. His goal is to become a commercial airline pilot for one of the major airlines but more specifically United Airlines. His favorite things to tutor are weather (METAR) and FAR’s.